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NORC Employee Experience Coordinator in Chicago, Illinois

Employee Experience Coordinator

Job no: 502416 Work type: Regular Full-Time Location: Chicago – 55 East Monroe Street, IL Capability Area: Human Resources

JOB SUMMARY:

We are seeking a dedicated and proactive Employee Experience Coordinator to join our dynamic team. This role is pivotal in fostering a positive and engaging work environment, ensuring our employees feel valued and supported throughout their journey with us. The Employee Experience Coordinator will be responsible for supporting initiatives that enhance employee satisfaction, engagement, and overall workplace culture.

DEPARTMENT: NORC People

The NORC People department supports NORC's mission and values by collaborating with research, operations, and administrative departments to recruit, develop, and retain top staff. Because NORC is a government contractor, the NORC People team plays a large role ensuring that all staff information and systems remain secure and that our organization is fully compliant with our policies. NORC People is responsible for talent acquisition, hiring, benefits administration, employee relations matters, and performance evaluation programs to ensure our organization is maintaining compliance while keeping employees’ best interests in mind.

RESPONSIBILITIES:

Employee Engagement and Satisfaction

  • Support efforts to enhance employee engagement and satisfaction.

  • Conduct regular surveys and feedback sessions to gauge employee sentiment.

  • Analyze feedback and data to identify areas for improvement and implement necessary changes.

    Onboarding and Orientation

  • Work with the Business Partners and the Learning & Development team to facilitate orientation sessions to help new employees integrate smoothly into the company.

  • Ensure all new hires have a positive and welcoming experience from day one.

    Communication and Events

  • Plan and organize company-wide events, workshops, and team-building activities.

  • Manage internal communication channels to keep employees informed and engaged.

  • Coordinate and distribute newsletters, announcements, and other communication materials.

    Recognition and Rewards

  • Implement and manage employee recognition programs to celebrate achievements and milestones.

  • Develop creative initiatives to reward and motivate employees.

  • Collaborate with stakeholders to ensure recognition programs align with company values and goals.

    Workplace Culture and Environment

  • Promote a positive and inclusive workplace culture.

    Data Management and Reporting

  • Maintain accurate records of employee engagement activities and feedback.

  • Prepare regular reports on employee experience metrics and trends.

  • Provide insights and recommendations based on data analysis.

    REQUIRED SKILLS:

  • Bachelor’s degree in Liberal Arts, Business Administration, or a related field.

  • 3 years proven experience in employee engagement, HR, or a similar role.

  • Strong interpersonal and communication skills.

  • Excellent organizational and project management abilities.

  • Ability to work collaboratively in a team environment.

  • Proficiency in Microsoft Office Suite and HR software.

    Skills and Competencies

  • Empathy and a genuine passion for enhancing employee experiences.

  • Creative thinking and problem-solving skills.

  • Analytical skills with the ability to interpret data and make data-driven decisions.

  • Ability to multitask and prioritize effectively in a fast-paced environment.

    By joining our team as an Employee Experience Coordinator, you will play a crucial role in shaping a positive and engaging workplace culture, ensuring our employees feel valued and motivated to contribute to the company’s success. If you are passionate about enhancing employee experiences and creating a supportive work environment, we would love to hear from you.

    SALARY AND BENEFITS:

    The pay range for this position is $47,000 – $70,000.

    This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to:

  • Generously subsidized health insurance, effective on the first day of employment

  • Dental and vision insurance

  • A defined contribution retirement program, along with a separate voluntary 403(b) retirement program

  • Group life insurance, long-term and short-term disability insurance

  • Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

    NORC’s Approach to Equity and Transparency

    Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

    WHAT WE DO:

    NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

    WHO WE ARE:

    For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

    EEO STATEMENT:

    NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.

Advertised: June 21, 2024 Central Daylight TimeApplications close:

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