Job Information

NORC Senior Communications Associate in Chicago – 55 East Monroe Street, Illinois

Senior Communications Associate

Job no: 495853Work type: Regular Full-TimeLocation: Chicago – 55 East Monroe Street, ILCapability Area: Strategic Communications


The senior communications associate will create and manage strategic communication campaigns for AmeriSpeak, NORC’s panel-based research platform, and work directly with the deputy director of communications and AmeriSpeak senior leadership on communication initiatives for panel members and on a variety of research projects for external clients.

Gain exposure working on a variety of projects across different areas while performing daily tasks and advancing both the department’s and the company’s goals. Leverage your outstanding verbal and written communications skills to deliver best-in-class communications strategies and tactics in coordination with the team.


Strategic Communications and External Affairs supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, and project-level communications. We help promote NORC to the public: we work with members of the media to publicize our research projects and our expertise; we support external events where NORC experts present or speak; we publish NORC’s annual report; we maintain the external NORC website,; and we manage NORC’s social media presence on Facebook, LinkedIn, and Twitter.


AmeriSpeak® is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press.

Developed and funded by NORC, AmeriSpeak randomly identifies Americans—including the country’s hardest-to-reach populations—and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys.


  • Source, write, proofread, edit, and post content for a variety of internal and external communications channels under the general supervision of senior staff, including research participant outreach, panel member communication, data visualizations, digital content, organization collateral materials, new business proposals, final reports, project briefs, etc.

  • Plan, implement, and evaluate AmeriSpeak communications initiatives, projects, and promotions, while playing an active role managing timelines, budgets, and content

  • Collaborate with internal and external stakeholders and content producers across NORC to create original content and edit existing content to enhance messaging and engage target audiences, most of which will be US general population

  • Develop and own communications project tracker, monitoring and analyzing tactical efforts against strategic objectives

  • Identify and recommend improvements to AmeriSpeak and client communication methods and messages based on best practices in strategic communications

  • Work closely with communications colleagues and stakeholders throughout the organization as needed and appropriate

  • Perform other duties as assigned


  • Bachelor's Degree or 5+ years of experience

  • At least 3 years of communications, marketing, or related experience

  • Excellent interpersonal skills including active listening, verbal, and written communication

  • Strong copy-writing and editing skills; design and presentation experience is a plus

  • Stellar project management skills

  • Ability to manage multiple priorities with strong performance/results

  • High attention to detail, especially around branding, design, and consistent formatting

  • Must be a team player/leader with open-mindedness to collaborate

  • Capable and eager to work effectively with multiple departments, stakeholders, and internal clients; and ability to work with multiple layers of the organization (including C-level executives)

  • Exceptional computer skills with expertise in Microsoft Office programs

  • Familiarity with Adobe Create Suite, HTML, SharePoint a plus


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.


For over 75 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Advertised: October 8, 2020Central Daylight TimeApplications close: